Customer Support

****Due to the high volume of orders and the COVID-19 pandemic, please allow 24-48 business hours to answer email requests. Please check your order and shipping info before completing your order. We are unable at this time to change orders or shipping information after orders are placed. Thank you for understanding!

***CONTACT US

Email: info@adornedstyleloft.com

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 ***RETURN POLICY

In accordance with COVID-19 guidelines, we have suspended refunds and/or exchanges. However should there be a problem with your order, please contact us.

 **ABSOLUTELY no exchanges or returns on sale merchandise.

***SHIPPING POLICY

PLEASE BE ADVISED THAT SHIPPING MAY BE SLIGHTLY DELAYED DUE TO THE WORLDWIDE COVID19 PANDEMIC

****PLEASE ALLOW 6-8 WEEKS FOR SHIPMENT OF FURNITURE ITEMS. THESE TIMES ARE BASED ON THE PRODUCTION SCHEDULES OF OUR MANUFACTURERS. SOME ITEMS MAY POSSIBLY TAKE EVEN LONGER DEPENDING ON THE POPULARITY OF THE PARTICULAR ITEM.

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ADORNED STYLE LOFT does its best to assure merchandise arrives within the quoted delivery time frame. Because of the high volume of orders we are currently processing, please allow 7-10 business days for shipping. We do not provide monetary compensation for late delivery. We cannot be responsible for you entering wrong addresses...please double check the accuracy of your info. Once your order leaves our warehouse, we cannot be responsible for tracking your delivery or the actual delivery itself.


Processing Time:

  • Standard orders are processed, verified within 2-3 business days.
  • Shipped within 3-7 business days excluding holidays, sales and weekends.
  • Express orders are processed, verified and shipped within 1 business day.

We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You can track your package via USPS with the tracking number that was emailed to you. WE ARE NOT RESPONSIBLE FOR LOST IN THE MAIL OR ANY OTHER PROBLEMS NOT FAULTED TO US! ONCE YOUR STATUS IS DELIVERED WE ARE NOT RESPONSIBLE. 

Shipping Rates:

  • Standard Shipping: $9.99
  • Express Shipping: $19.99 and up
  • International Shipping: $24.99 and up
  • Please contact us at info@adornedstyleloft.com for express or international shipping requests.

Please Note
The time it takes to receive items includes processing + shipping transit time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the day after you place your order. You must still allow time for the order to process. Also, ordering a PREORDER item will result in shipping delays as the item will be available to ship at a later date.